FAQ
Planning Your Workspace
Start by considering the available floor space, number of users, daily work activities, storage requirements and preferred layout. Review the dimensions shown on each product page and allow enough room for seating, walkways, drawers and doors to operate comfortably.
For assistance comparing suitable products, contact our customer support team with your room dimensions, floor plan or photographs of the space.
Measure the intended furniture area as well as doorways, corridors, stairways, lifts and other access points along the delivery route. For desks, workstations and meeting tables, allow sufficient clearance for chairs, movement and cable connections.
Please compare these measurements with the product dimensions before ordering.
Consider how frequently the furniture will be used, the number of users, ergonomic requirements, available space, durability, storage, cable management and how the furniture will coordinate with the rest of the workspace.
Commercial workspaces generally benefit from durable materials, practical layouts and furniture that can support regular daily use.
Yes. Our team can help you compare product dimensions, finishes and compatible furniture combinations for reception areas, offices, meeting rooms and shared workspaces.
For larger projects, please provide your floor plan, room measurements, preferred style, required quantities and delivery postcode so we can better understand your requirements.
Ordering & Payment
Yes. Prices on bizfurniz.com.au are displayed in Australian dollars (AUD) and include GST where applicable. Shipping charges are calculated separately and displayed at checkout.
We accept Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, UnionPay, Apple Pay, Google Pay, Shop Pay and PayPal.
You will receive an order confirmation after payment has been successfully processed.
For invoice or business documentation enquiries, please contact us with your order number or product details before placing an order.
Delivery & Tracking
Shipping charges are calculated based on the delivery address, product size, weight and order requirements.
The final delivery charge will be displayed at checkout before payment is completed.
Estimated delivery timeframes are displayed on the relevant product page before purchase.
Timeframes may vary depending on product availability, order requirements and delivery location. Made-to-order, customised and imported products generally require a longer total lead time.
Standard delivery is kerbside delivery or delivery to the nearest accessible ground-floor entrance of the delivery address.
It does not include indoor placement, delivery above ground level, stair carrying, lift access, assembly, unpacking or packaging removal unless confirmed in writing before dispatch.
Our White-Glove Delivery Service is designed for customers who need more than standard kerbside delivery.
Depending on the order and delivery location, the service may include indoor placement, furniture assembly, unpacking, packaging removal and additional handling for large or difficult-to-move items.
This service is available at an additional charge for selected orders and locations. If you require this service, please contact our customer support team with your product details and delivery address. We will confirm availability, service scope and applicable charges with you before dispatch.
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You may enter your tracking number on our Order Tracking page to track your shipment.
Assembly & After-Sales Support
Assembly requirements are shown on the relevant product page where applicable.
If the product page does not include assembly information, please contact our customer support team with the product name or link before placing your order.
Yes. We offer furniture installation services for selected orders and delivery locations at an additional charge.
If you require installation, please contact our customer support team with your product details and delivery address. We will confirm availability, service scope and applicable charges with you before your order is dispatched.
For product, order, delivery or after-sales enquiries, please contact us by email or via WhatsApp.