How to Order

Ordering from Bizfurniz is straightforward. Please follow the steps below to place your order.

1. Browse Our Products

Browse our product collections and open the relevant product page to review product images, dimensions, materials, available options and estimated delivery information. Unless a different product-specific estimate is clearly shown before purchase, our current estimated total delivery timeframe is approximately 42–65 calendar days from order acceptance. Please also review our Shipping Policy before ordering.

Our range includes made-to-order and customised products. Please review the product page carefully before placing an order.

2. Select Your Product Options

Choose the available product options, such as colour, size, configuration and quantity.

Please check that the selected options are suitable for your space, access requirements and intended use before adding the product to your cart.

3. Add Items to Your Cart

Click “Add to Cart” after selecting your preferred options.

You may continue browsing and add additional products to your cart before proceeding to checkout.

4. Review Your Cart

Before checkout, please review your cart to confirm:

  • Product names and selected options
  • Quantities
  • Displayed product prices
  • Estimated delivery information shown for the relevant products

If you need to make changes, you can update your cart before proceeding to checkout.

5. Enter Your Delivery Details

At checkout, enter your delivery contact information and physical street address.

We deliver to eligible physical street addresses in Australia and do not deliver to PO Boxes. Delivery is subject to postcode, carrier coverage, road access and site conditions. If checkout accepts an address but we later determine that delivery is unavailable or requires an additional service, we will contact you before accepting the order or adding any charge. No additional charge will be imposed without your prior agreement.

Please ensure that your delivery address, contact details and access information are accurate before completing payment.

6. Review Shipping Charges and Payment

Shipping charges are calculated based on the delivery address, product size, weight and order requirements.

The final shipping charge and total order amount will be displayed at checkout before payment is completed.

Please review all order details carefully before submitting payment. Available payment methods will be displayed during checkout.

7. Place Your Order

After checkout, you will receive an email acknowledging that we have received your order. This acknowledgement does not by itself mean that the order has been accepted. We will accept the order after payment verification and confirmation that the product can be supplied and delivered to your address. If we cannot accept or fulfil the order, we will notify you and refund any amount already collected to the original payment method.

If we require further information to process your order, such as clarification about product options, delivery details or availability, our team will contact you using the details provided with your order.

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You may enter your tracking number on our Order Tracking page to track your shipment.

Customised and Project Orders

For customised, made-to-order or project-based orders, please contact us before placing an order to confirm product specifications, pricing and estimated delivery timeframes.

Customised requirements may include dimensions, colours, materials, layouts, storage configurations or branding requirements.

Need Assistance?

If you need help selecting a product, confirming dimensions, discussing a customised order or checking delivery requirements, please contact us before placing your order.

For further information, please review our Payment Policy, Shipping Policy and Return & Refund Policy.

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