Terms of Service

1. Who We Are

Bizfurniz operates in Australia and provides products, services and customer support for Australian customers.

These Terms of Service apply to your use of this website and to purchases made through it.

2. Acceptance of These Terms

By accessing this website, placing an order or using our services, you agree to these Terms of Service, together with our Privacy Policy, Payment Policy, Shipping Policy and Return & Refund Policy.

If you do not agree with these Terms, please do not use this website or place an order.

3. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not interfere with its operation, security or availability.

You must not:

  • provide false, inaccurate or misleading information;
  • attempt to gain unauthorised access to the website or its systems;
  • misuse website content, product information or images;
  • use the website in a way that may damage, disrupt or impair our services.

4. Product Information

We aim to ensure that product descriptions, specifications, images, dimensions and pricing information are accurate and up to date.

However, reasonable variations may occur due to screen settings, photography, lighting, production batches, materials or manufacturing processes.

Where applicable, product dimensions, colours, configurations, availability and estimated delivery timeframes are shown on the relevant product page before purchase.

Nothing in this section limits your rights where a product is damaged, defective, incorrectly supplied or not as described.

5. Orders and Order Acceptance

When you place an order, you will receive an order confirmation email acknowledging that we have received your order.

An order is accepted when we confirm that it has been accepted for processing and can be fulfilled.

In some circumstances, we may need to contact you before accepting or processing an order. This may include where there is an issue with product availability, delivery details, payment verification, an obvious pricing error or other information required to fulfil the order.

If we are unable to fulfil or accept your order, we will notify you as soon as reasonably possible. Where payment has already been taken for an order that cannot be fulfilled, we will process an appropriate refund in accordance with applicable law.

6. Prices and Payment

All product prices are displayed in Australian Dollars (AUD).

The applicable product price is clearly displayed on the relevant product page. Delivery charges are calculated based on the selected product, order quantity, delivery address and delivery requirements, and will be displayed at checkout before payment is completed.

Any optional services requested by the customer will be clearly described and agreed to before the related charge is applied. No additional service charge will be added without the customer’s prior agreement.

Customers can review the complete order total before placing an order.

We reserve the right to correct genuine errors relating to pricing, product information or availability. If an error affects an order that has already been placed, we will contact the customer before making any changes or taking further action.

Available payment methods are displayed at checkout. By placing an order, you confirm that you are authorised to use the selected payment method.

For further information, please refer to our Payment Policy.

7. Shipping and Delivery

Delivery coverage, shipping charges, estimated delivery timeframes, standard delivery conditions and tracking information are set out in our Shipping Policy.

Estimated delivery timeframes may vary depending on product availability, order requirements and delivery location.

Please review the Shipping Policy before placing an order.

8. Returns, Refunds and Product Issues

Our Return & Refund Policy explains how we handle damaged, defective, incorrect, incomplete or not-as-described products.

We do not accept change-of-mind returns unless required by applicable law.

For product issues, returns, refunds, replacements or repair requests, please refer to our Return & Refund Policy and contact us before returning any item.

9. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law.

Where a product does not meet applicable consumer guarantees, you may be entitled to a repair, replacement, refund or another appropriate remedy depending on the circumstances.

10. Privacy

We collect, use and protect personal information in accordance with our Privacy Policy.

By using this website or placing an order, you acknowledge that your personal information may be handled as described in our Privacy Policy.

11. Intellectual Property

Unless otherwise stated, all content on this website, including text, product images, graphics, logos, layouts, designs and website materials, is owned by or licensed to Bizfurniz.

You may not copy, reproduce, distribute, modify or use website content for commercial purposes without our prior written permission.

12. Third-Party Services and Links

This website may contain links to third-party websites, payment providers, delivery providers or other external services.

We are not responsible for the content, availability, privacy practices or terms of any third-party website or service.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, business operations, legal requirements or services.

14. Governing Law

These Terms are governed by the laws applicable in Australia.

Nothing in this section limits any mandatory consumer protections that apply to you.

15. Contact Us

If you have questions about these Terms of Service, please contact: